Values
Innovation
Innovation is our agenda. Spanning the gamut of products, processes and the very approach to new product development, this value is actually a continuing journey. It is the common thread in our ability to understand customer requirements, our chemistry and even in the way our employees interact with the machines and each other. For instance, when the finished product assays do not match the expectations, it is a combination of a proven quality checking method and innovative solutions that solve the problem. Innovation in the core technology and ingredients is for us a knowledge uplift. This is an outcome of the ability of our scientists and the R&D teams to think in a way that helps the customer’s businesses. Science and know-how become relevant when it gets welded and tempered with the spirit of ‘applied innovation’. There is more than one facet where you can see it at Hi-Tech Pharma.
Relevance
Relevance is the other side of brilliance. It is the start point of any action at the company. Relevance also earns better ROI both for the customers and us. Over the years through small nudges, big ideas and drastic process re-hauls, we have made relevance a key business ingredient. It is what helps us make the best choices. Suppliers, Products, Processes and Markets all stem from our ability to be relevant and meet the expectations. There is one other aspect to this value that of staying relevant on a continuing basis. How does one do that? By listening, thinking, mining the archival insights and lastly having an undying passion to be the company of choice for every stakeholder. That then will be the testimonial for relevance.
Adaptability
Adaptability is a game of agility and perhaps foresight. Agility in the context of bringing about change at an accelerated pace or having the knowledge and intellectual bandwidths to say find a substitute for an ingredient. Adaptability at Hi-Tech Pharma wears different hats. On the market front, it is about costs and efficiencies that drive our adaptability engine. On the R&D front, it is about bringing in global benchmarks and processes to catalyse the scientific temper with an eye on improving the productivity of our customer’s businesses. At the floor level, adaptability seems to be a part of daily regimen. Employees and machines, employees and their colleagues – it is all bound by a circle of adaptability.
Sustainability
We work with Nature. Water, Earth and Animals are part of our business ecosystem. Our sustainability efforts have seen our R&D work with the least polluting alternatives. Drumming up projects and ideas for incorporating truly biodegradable ingredients and animal-friendly products that do not trigger genetic malfunctioning or habitual hardening of the digestive and reproductive systems. The growing food plate of the world further reinforces our commitment to the use of responsible and sustainable practices that support the creation of avenues for better living. This can happen when we are able to provide qualitatively better food and more nutrition to the animals that go onto the dinner plates of the world. We are doing our bit.
